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FAQs

How is Audience better than other tools?

Audience is much more than just a promotional tool. Our platform extends to all areas of your database, powering the full end-to-end experience of building, sharing, and tracking all your data-collecting promotions. These tools include advanced segmentation, QR codes, pop-ups, third-party integrations, powerful reporting, syndication, and more.

New features and updates are regularly released to ensure our customers have the most advanced tools at their fingertips.

Do you have integrations with third party tools?

You can find a full list of our integrations here.

How long does onboarding take?

The time it takes for onboarding depends on the account size. Normally, it's 30 days, but it could be up to 60 days if there are data merging or extra training needs. However, if there are urgent promotions, we can speed up the process.

Can you train our sales team?

Yes, we're always ready to provide training for sales teams upon request. Additionally, we include sales team training as part of the initial onboarding process and quarterly sales webinars to help support your team.

How are your contracts structured?

We create personalized contracts for each client, taking into account their specific needs like the number of accounts, market sizes, required products. We even contract buy-out options, thats how confident we are that our tool will give you more value than our competitors.

Do you provide training and educational resources?

Yes, we provide educational resources such as our help site, blog, examples studio, plug and play templates, quarterly webinars, etc. to help you use our platform effectively. Also, our support team is here for you from Monday to Friday, between 6:00 AM and 8:00 PM EST, and you can reach out to us through chat or by phone.